COVID-19 Update

Update 11/06/2020:

Open by Appointment

We are pleased to announce that from Monday 15th June we will be able to welcome customers into the shop! To ensure the safety of our customers and staff we will begin by operating an appointment only system. As we are running lower staff levels, and have a large amount of dispatch and click & collect orders to process, this will ensure you have a safe and enjoyable shopping experience.

No Queues – No Pressure – No Stress

Simply contact us beforehand and let us know what products you are interested in and we will arrange a time-slot. When you arrive you will have private access to the entire shop floor to browse at your leisure with staff on hand if you require assistance.

  • Browse the whole showroom to yourself.
  • No purchase too small.
  • Help & advice available from experienced staff.
  • Free parking at our warehouse.
  • Flexible appointment times – pop in for 15 minutes or book longer.
  • Free on-the-water Kayak, Canoe & Paddleboard demo’s.
  • Maximum 4 people from the same household.
  • Sanitisation Station & PPE available to use in-store.
Appointments available: Monday – Friday 10am – 4pm, Saturday 11am – 4pm

Contact us now on 01392 219600 and we will arrange a time slot!

Update 28/05/2020:

Following government ruling, the showroom remains closed. However, we are now able to reply to e-mails and phone calls to help you get back on the water safely and make the most of the fantastic weather!

We are accepting internet and phone orders for dispatch or collection from the shop, please see below for more details. We are on hand to remotely guide you through your purchase, so please contact us if you have any queries.

Our phone lines are open 9-5 Monday to Friday.

Keep an eye here and on our social media for up to date information.

Not sure how to choose the right products? Check out our Over the phone outfitting service!

Orders

We we still be dispatching orders for in-stock items placed on the website, phone and e-mail. As we are working remotely, we hope you understand there may be a delay in communications and dispatch.

We have had to make some changes to our delivery pricing, to get the latest price, please add all items to your basket and use the delivery calculator in the checkout. Delivery to UK Mainland for standard size items is still free over £65!

Click, Confirm, Collect

If you would like to collect your purchase from the shop, we are now operating a contact free collection service. As we may not be able to fulfil your complete order immediately, please wait for us to confirm your collection appointment. More information on our Click, Confirm, Collect service can be found here.

Hire & Tuition

Unfortunately we have had to temporarily close bookings for our Kayak, Canoe & Paddleboard Hire and Kayak & Paddleboard Lessons. We will continue to monitor the situation and look forward to getting people out on the water as soon as possible. If you have already booked with us we will be in contact shortly, please keep an eye on your e-mail.

We would like to thank all of our customers for their understanding in these uncertain times. Please keep up to date on our Facebook Page for any updates on affected opening times.

Stay active, healthy and, if you’re able to do so safely and in line with government recommendations, getting out in nature is great for the body and mind!

AS Watersports