Jobs Vacancies at AS Watersports

Customer Experience Executive – AS Watersports

AS Watersports are now recruiting for a friendly, organised and reliable person to join their hardworking team in Exeter. At AS Watersports we pride ourselves in creating the best possible purchasing experience for our customers, as a Customer Experience Executive you will be a key guide through their journey, offering the very best advice when it comes to all things paddlesports, as well as ensuring the smooth running of the shop behind the scenes.

The role will involve helping customers through both sales and after-sales services via multiple communication channels. Additional responsibilities will include product merchandising and staff rota creation requiring excellent communication with our team, customers and our suppliers. An in-depth understanding of paddlesports will be vital, as well as customer service experience.

Key Responsibilities

  • Sports retail or Paddlesports coaching experience required (2 Years+)
  • A genuine passion for watersports
  • Proficient computer skills including Microsoft Office (Word, Excel & Outlook)
  • Great communication skills; in-person, on the phone and online.
  • Confidant while speaking with customers and suppliers
  • Quick thinking and good at problem solving
  • Able to work on your own and within a team environment
  • First aid training and/or certificate desirable
  • Applicants will need to be able to handle canoes & kayaks.
  • Applicants may also be required to undertake a DBS check.

Benefits

  • Staff discount on stock lines.
  • Access to our fleet of kayaks, canoes & paddleboards.
  • Waterside location with a range of cafes, restaurants and natural scenery within walking distance.

The successful applicants will be expected to work most weekends, with a minimum of 2 days off during the week. 

 Salary will be competitive and dependent on experience.

Ranging from £21,000 – £23,500

If you wish to apply for this role, please submit an application to [email protected]

Summer Sales Advisor – AS Watersports

AS Watersports are now recruiting for a friendly, organised and reliable person to join their hardworking team on Exeter Quay. At AS Watersports we pride ourselves in creating the best possible purchasing experience for our customers, as a Sales Advisor you will be a key guide through their journey, offering the very best advice when it comes to all things paddlesports and ensuring our great products find the right homes.

The role will involve serving customers, general shop floor assistance to ensure the smooth running of the shop and the coordination of the watersports hire services, including taking bookings, getting customers on and off the water and maintaining the hire fleet to Covid-19 safety standards. 

Key Responsibilities

  • A genuine passion for watersports
  • Comfortable using a computer
  • Great communication skills
  • Confidence to speak to customers
  • Quick thinking and good at problem solving
  • Able to work on your own and within a team environment
  • First aid training and/or certificate desirable
  • Applicants will need to be able to handle canoes & kayaks.
  • Applicants may also be required to undertake a DBS check.

Benefits

  • Staff discount on stock lines.
  • Access to our fleet of kayaks, canoes & paddleboards.
  • Waterside location with a range of cafes, restaurants and natural scenery within walking distance.

The successful applicants will be expected to work most weekends, with a minimum of 2 days off during the week. While this role is initially a temporary position, there will be the possibility of extension, depending on performance and circumstances. 

 Salary will be competitive and dependent on experience.

If you wish to apply for this role, please submit an application form to [email protected]