Click, Confirm, Collect Orders
Procedure for placing and collecting click and collect orders from AS Watersports.
Due to the current government guidelines, our showroom is currently closed to customers. To allow you to still purchase the products you need to enjoy the water, we are implementing a click, confirm, collect service.
We aim to keep most items listed on our website in stock, but occasionally we will run out or have a short delay in getting them to you, for this reason it is important that you await a phone call to confirm your order is ready for collection, before making your journey to us.
Step 1 – Add all required items to your basket and checkout.
There will be a delivery option to Collect from our Exeter store – choose this and you will not be charged for delivery.
Step 2 – Await our confirmation phone call.
We will get your items ready and contact you to make a collection appointment. We will also notify you of any availability issues and offer alternative products if necessary.
Step 3 – Come to our Exeter shop at the arranged time with ID.
Come to the front door of the shop, address below, with proof of your order, either a printed or digital copy of your order confirmation, or ID with your name and billing address matching the order.
For security reasons we can only hand over the goods to the person named on the original order.
Boat Collections – Please ensure you are able to safely load your new purchase by yourself or bring someone to help.
We are unable to offer physical assistance with loading, however we can advise on collection of a correct and safe technique to secure your boat to your vehicle so you can leave with confidence.
If you have any queries or would like help with your purchase – please do not hesitate to contact us.
1 Terracina Court